Privacy Policy

1. Who we are and scope

Nexus Solutions Global Ltd operates this corporate website and is the controller of personal information used for the purposes described here. You can learn more about our company on our About Us page.

This policy covers visits to this website and related corporate enquiries. It does not cover separate applications, service portals or external platforms, including those linked from our business pages. Information submitted to those services is subject to the privacy information provided by the relevant service.

2. Information we receive

When you contact us by email, telephone or WhatsApp using the details on this website, we receive the information you choose to provide. Depending on your enquiry, this may include your name, contact details, organisation, professional role and the contents of your correspondence or attachments.

The website does not currently provide registration, account access or a document-submission form. Please share only the information needed for an initial conversation; personal identity documents and sensitive records are not required to browse this site or make a general enquiry.

To deliver a webpage, our server receives technical connection information such as your IP address and the browser’s request. This is separate from advertising or visitor profiling. This website does not use analytics tools or tracking profiles.

Please keep the information you send us accurate and contact us if it needs to be corrected. If you include another person’s details, make sure you are entitled to share them.

3. How and why we use information

We use enquiry information to understand your request, respond to you, discuss potential partnerships and maintain relevant correspondence. Our basis for this is our legitimate interest in managing communications and business relationships, balanced against your rights and reasonable expectations.

Where you ask us to take steps towards entering into a contract with you personally, we use the information necessary for those steps on the basis of that request. Where we must keep or disclose information to meet an applicable legal obligation, that obligation provides the basis for the relevant processing.

We do not use information received through this website for unrelated commercial profiling or sell it to advertisers. This website does not make decisions about you through automated profiling.

Providing enquiry information is voluntary, but we may be unable to answer a request without sufficient details or a way to contact you.

4. Protecting your information

We treat correspondence and personal information as confidential. Our approach is to limit the information we hold, restrict access to people who need it for the relevant purpose and use technical and organisational safeguards appropriate to the information and the risks involved.

We use digital storage and communication services to manage our records and correspondence. Security requirements must reflect the way those services are used; no website, message service or storage system can provide an absolute guarantee against every risk.

5. Sharing and international processing

We do not sell or trade your personal information. Access is limited to the people handling your enquiry and, where needed, providers of record storage, business email and communication services that support that work.

We may also share relevant information with a professional adviser or a partner where necessary to deal with your request, or with a competent authority where disclosure is required by law. Any disclosure should be limited to what is needed for that purpose.

If handling your enquiry requires access to information outside the United Kingdom, we will consider the applicable transfer requirements before making that information available. You can contact us for details of the locations and any transfer safeguards relevant to your correspondence.

6. Keeping information

We keep personal information only for as long as it is needed for the purpose for which it was received. For enquiry records, we consider whether the conversation is ongoing, whether a related business relationship needs the record, and whether an applicable legal obligation or dispute requires it to be retained.

When those reasons no longer apply, the information should be deleted or anonymised. You can ask us about the retention criteria relevant to a particular enquiry using the contact details below.

7. Your rights

Under applicable data protection law, you can ask to access or correct your personal information. Depending on the circumstances, you may also request deletion, restriction of use or a portable copy of information you have supplied.

Your right to object: you can object to processing based on legitimate interests, taking account of your particular situation. We will consider your request under the applicable rules.

Where processing relies on consent, you can withdraw it at any time without affecting the lawfulness of earlier processing. Simply visiting this website does not give us consent to unrelated use of your personal information.

To make a request or raise a privacy concern, email support@nexussolutionsglobal.com. We may need proportionate information to verify your identity before responding. We will handle requests within the time limits required by law.

You can also raise a concern with the UK Information Commissioner’s Office through its complaints service, or with another competent data protection authority where applicable.

8. Cookies and external links

This corporate website currently does not set cookies or use browser local storage, session storage, advertising pixels or analytics cookies. Our Cookie Policy explains this in more detail.

Links to other websites and communication services take you to environments with their own privacy practices. This policy does not replace the notices provided by those services.

9. Policy updates

We will update this policy when the way this corporate website handles information changes or when a relevant change in law requires it. The date at the top of the page identifies the latest revision.

10. Contact and company details

For questions about this policy or your personal information, email support@nexussolutionsglobal.com. For other corporate enquiries, use our Partnerships & Enquiries section.